Frequently Asked Questions
Please send an Interac e-Transfer to:
- Name: WCT Institute
- Recipient email address: [email protected]
- Question: Best in the world?
- Answer: Canada
- Message/comments: Your order id
Sometimes your bank will ask you to enter a phone number when sending, this is optional and can always be skipped.
Please allow up to 1 hour for your payment to be accepted. If it still hasn’t been accepted by then, please double check the details of your transfer and make sure you included the order number and put the correct recipient name. If it’s not accepted within 12 hours please contact us.
We will send an email notification with your username/password when the payment has been accepted. If you don’t receive these please check your spam folder.